COVID-19 Updates & Store Reopening
Our Shoppes are officially back open! We’ve implemented new in-store shopping guidelines to support the well-being of our teams and customers. If you’re not ready to join us in-store, we are still offering Curbside Pickup, too!
Here are the following precautions we’ll be taking at all our retail locations beginning June 15:
If you have any questions or concerns, we’re here for you. Send us an email at shoppe@
Frequently Asked Questions
When will my order ship?
|We are currently shipping items within 2 weeks of the purchase date. Once the order has been processed, each customer will receive an email with tracking information. It's our biggest priority to keep our small team working safely to fulfill orders and we are continually grateful for your patience and support during this time!|
|How long does it take to process a return at this time?||All returns are processed and refunded within 5-7 business days of arriving at our facility.|
|Will there be any changes to how I receive my furniture shipment?||
Our third-party freight company will be adhering to COVID-19 safety standards and offering “To Your Door” service. This means, your piece can be delivered to the main entrance, porch, garage or driveway. If you are unable to receive 'To the Door' delivery at this time, please email us at email@example.com and we can help you out.
|What is the current lead time for my furniture order?||
We are currently running a few weeks behind our standard lead times for a majority of our Made by Shoppe pieces, which are handmade in Los Angeles. As soon as we receive updates from our workrooms on production timelines, we will be reaching out to each customer with a more accurate estimated completion date. If you have a question about a specific piece, email us at shoppe@shoppeamberinteriors and we’ll help you out!