Trade Application

Shipping Information

All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles, California.

Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.

Please note shipping rates are calculated based on the original retail price/full order value. View full rates and policies here.

Customer Care – Covid Guidelines

Overview:

Our Shoppes are open! We’ve implemented new in-store shopping guidelines to support the well-being of our teams and customers. If you’re not ready to join us in-store, we are still offering Curbside Pickup, too!



Frequently Asked Questions:

Are face coverings required in store?

Yes, face coverings are required when visiting any of our shops in person.

Do I need to present a vaccination card to enter stores?

At this time, we are not requiring proof of vaccination to shop in store.

Do you provide hand sanitizer in store?

Yes, we have sanitization stations at every entry point and require that you sanitize for the safety of our customers and staff.

Are there any delays in order processing due to COVID-19?

Current order processing time is displayed at checkout. We are experiencing delays as we strive to keep our staff safe with reduced capacity and increased COVID-19 protocols.

Our Procedures & Protocols:

The following precautions will be taken at all our retail locations:

  • Increased sanitization throughout our stores — Our teams will remain vigilant in keeping our stores disinfected and will wash their hands frequently throughout the day, based on CDC recommendations. We have a sanitation station at entry of all locations.
  • Face Coverings — All employees are required to wear face coverings while interacting with any other person. Customers are also required to wear face coverings while inside our stores and during Curbside Pickup.
  • Social Distancing — We respectfully ask that our employees and customers remain at least 6 feet apart at all times.
  • Returns and Refunds — We accept refunds at all locations. All refunds will be processed and refunded 3 days after arriving back in store.

If you have any questions or concerns, we’re here for you. Send us an email at shoppe@shoppeamberinteriors.com at any time. Thank you for working safely with us and for supporting us during these times. We love you!