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Customer Service Shipping

General Domestic Shipping

All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles, California.

Orders with in stock inventory will be fulfilled within 3-5 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control. 

Domestic & Expedited shipping costs are calculated as follows:

Order Total Standard Expedited (2-Day)
$0 to $10 Free $25.00
$10 to $50 $8.95 $30.00
$50 to $100 $14.95 $35.00
$100 to $150 $19.95
$150 to $300 $24.95 $55.00
$300 to $500 $29.95 $75.00
$500 to $750 $34.95 $95.00
$750 to $1,000 $49.95 $115.00
$1,000 to $1,500 $99.95 $165.00
$1,500 to $2,000 $149.95 $215.00
$2,000 to $3,000 $199.95 $275.00
$3,000 to $6,000 $299.95 $325.00
$6,000+ 6% of order
10% of order
Expedited Shipping
We now offer expedited shipping for Domestic Shipping within the 48 contiguous states. By choosing expedited shipping your in stock orders will arrive within 2 days if placed by 11am PT Monday through Friday. If ordered after 11am PT, orders will ship the next day and take 2 days for delivery. Oversized or furniture items, White Glove Delivery, or To Door service items are not included in expedited delivery. We are not responsible for delays due to weather, carrier delays due to work stoppage or and other circumstance out of our control.
Canada Shipping
All of our items ship from within the United States. Shipping rates to Canada are shown in US dollars and based on UPS Ground Delivery. Certain furniture pieces, mirrors and lighting are not eligible to ship to Canada. Customers are responsible for all import taxes, duties, carrier fees and customs declarations. Expedited shipping is not available to Canada. 
Please contact one of our stores or email us  for any additional assistance.

Order Total Standard
$0 to $10 $19.95
$10 to $50 $29.95
$50 to $100 $39.95
$100 to $150 $49.95
$150 to $300 $69.95
$300 to $500 $89.95
$500 to $750 $99.95
$750 to $1,000 $139.95
$1,000 to $1,500 $169.95
$1,500 to $2,000 $229.95
$2,000 to $3,000 $269.95
$3,000 to $6,000 $329.95
10% of order
International Shipping

At this time we do not offer shipping outside of the US and Canada. We recommend using a freight forwarding company that will ship to your Country. Customers are responsible for all import taxes, duties, carrier fees and customs declarations.

Local Delivery & In-Store Pickup

Los Angeles local delivery option as well as in-store pickup is available for a majority of our items. Artwork as well as some large furniture pieces may not be eligible for in-store pickup or local delivery. Local is considered 50 miles from Los Angeles zip code 90048. This is charged at a $150 flat rate. All orders shipping within the state of California are subject to 9% sales tax

Large Furniture

Important information about large furniture pieces. Our third-party freight company will be adhering to COVID-19 safety standards and offering “To Your Door” service. This means, your piece can be delivered to the main entrance, porch, garage or driveway. 

Made by Shoppe furniture items will be shipped via White Glove Delivery. This price is usually calculated in your cart at checkout. Freight charges may vary due to the size of the item and location it is being shipped to. 

It is up to the buyer to ensure that the finished product will fit inside entry points upon delivery of the item including ample clearance for doorways, hallways, tight corners, etc. as certain items may not fit through standard doorways, narrow hallways or staircases. Shoppe Amber Interiors will not be held responsible if the piece does not fit into the buyer’s home.

Standard freight shipments are not able to ship to Hawaii or overseas. Please note, additional shipping charges will occur when shipping freight items to the following states: MT, WY, ND, SD, NE, KS, & HI. Please contact us for any questions regarding this.

Furniture Delivery

Shoppe does not have an in-house delivery service. All shipments and deliveries are carried out via third party companies. We will not be held liable for any damages after product has left our warehouse. Any transit damage discovered after the fact and not noted in writing on the bill of lading will preclude a damage claim with the appropriate company. It is the responsibility of the receiver to inspect all items before signing off on the BOL or allowing the driver to leave. If your order arrives in such a condition, please contact us immediately. Shoppe will accept responsibility for defective or damaged product if determined to be a manufacturing or quality issue.

Lead Times

We update our website with the estimated shipping time frames as often as possible. Do to the high demand on our products and in the event of an unforeseen delay with production, the estimated lead time is subject to change. Should this occur, you will be notified of changes to the item(s) in your order. Please note, lead times do not include shipping times.