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Shipping & Returns

Shipping and Returns

Domestic and Local Delivery

All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles CA. Orders will be shipped 24-48 hours after your order has been placed, unless noted otherwise. Domestic shipping costs are calculated as follows:

    up to $99 - $8.95

    $100 to $149 - $10.95

    $150 to $199 - $14.95

    $200 and up - $19.95

All orders over $1000 qualify for free shipping. Wallpaper, Furniture and Framed Artwork may incur additional shipping charges.

Los Angeles Local delivery option is available. Local is considered 50 miles from Los Angeles zip code 90048. This is charged at a $100 flat rate. All orders shipping within the state of California are subject to 9% sales tax


International

We ship USPS international to Canada, Great Britain, most of Europe, Australia & New Zealand. If you are outside these countries please contact us. Unless noted otherwise, buyer pays for shipping. Shipping rate includes insurance unless otherwise specified.


Customs and Duties

Any customs charges or import duty on international orders are the buyers responsibility. These fees are not included or covered by Shoppe by Amber Interiors. Please contact your local customs office for more information on these charges.


Freight Items

Large furniture items marked "Freight Shipping" will be shipped at the Large Item Rate. This price is usually calculated in your cart. For some furniture pieces, you may receive your freight charges in a seperate email. Freight charges variy due to the size of the item and location it is being shipped to.

Shoppe does not have an in-house delivery service. All shipments and deliveries are done via third party companies. We will not be held liable for any damages after product has left our warehouse. Any transit damage discovered after the fact and not noted in writing on the bill of lading will preclude a damage claim with the appropriate company. It is the responsibility of the receiver to inspect all items before signing off on the BOL or allowing the driver to leave. If your order arrives in such a condition, please contact us immediately. Shoppe will accept responsibility for defective or damaged product if determined to be a manufacturing or quality issue.


Returns and Exchanges

If for some reason your purchase doesn't work out, we accept returns within 14 days for exchange or refund. Please email support@shoppeamberinteriors.com within 7 days of receipt of your order for return authorization. All items must be unused and in new condition with any tags still attached. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer. Any custom orders, artwork, books and sale items are final sale. All shipping charges are non-refundable and all return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. Please allow 7 days for your return to be processed.


General

Please note, some of our products are vintage items. This makes them one of a kind and slightly imperfect, just how we like it! Our vintage items are thoroughly inspected and meet our high quality standards. Condition is already reflected in price.


Care Instructions

Most of our items are dry clean only, unless otherwise stated on product page. For our larger upholstered items, we recommend professional cleaner only.


Know The Lingo

Customer Own Material (COM) - We offer a COM option for certain products. This allows you to custom tailor certain Shoppe furniture with your own fabrics. Prices do not include fabric.

Customer Own Leather (COL) - We offer a COL option for certain products. This allows you to custom tailor certain Shoppe furniture with your own leather. Prices do not include leather.

For further information on any of the above please contact us.