Enjoy 20% off site-wide with code GIVETHANKS. Terms & Conditions apply.

Enjoy 20% off site-wide with code GIVETHANKS. Terms & Conditions apply.

Enjoy 20% off site-wide with code GIVETHANKS. Terms & Conditions apply.

Enjoy 20% off site-wide with code GIVETHANKS. Terms & Conditions apply.

Trade Application

Shipping Information

All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles, California.

Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.

Please note shipping rates are calculated based on the original retail price/full order value. View full rates and policies here.

Shoppe Protection Plan

Shoppe x Mulberry

Shoppe Protection Plan

We've partnered with Mulberry to offer best-in-class product protection. Get access to free repairs and replacements, and a receipt-less, online claims filing experience.

Protect Your Purchase

View Protection Plans

How It Works

Choose Your Plan

Just select Protect Your Purchase on any eligible products and choose the Protection Plan that fits your needs. We offer multiple coverage plans that protect your purchase against stains, dents, malfunctions and more.

Add to Cart

Add the Protection Plan to your cart along with your item and just checkout! You'll be automatically registered with our partner Mulberry as soon as you purchase a protection plan.

You're Covered

From there, you'll be able to set up your profile and access your personalized dashboard. Activating your account will also give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.

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Already have a Mulberry account?

FAQ

What is Shoppe Protection?

We know that accidents happen, so you can rest easy knowing your purchase is protected. The Shoppe Protection Plan is a limited warranty coverage for your purchase. This product coverage plan includes most furniture pieces, rugs, lighting pieces and so much more.

What does the Shoppe Protection Plan Cover?

On eligible products, the Shoppe Protection Plan covers everything from stains & spills, to accidental rips & tears, seam separation, damage from liquid marks & rings, chipped, dented & scratched surfaces, burn & heat marks as well as defects & malfunctions.

What is Mulberry?

Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site.

Along with comprehensive coverage for your products, Mulberry also offers the following:

  • 24/7 customer support
  • Hassle-free online claims
  • No deductibles or hidden fees

Just add a protection plan to your cart and checkout! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.

Can I purchase a protection plan after I receive my item?

Yes! You have 15 days after delivery to decide if you want to add Shoppe Protection coverage to your purchase.

How do I file a claim?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.

Will I need to pay a deductible?

You’ll never have to pay any fees or deductibles when you file a claim with Mulberry. 

What happens if I return my item?

Each Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.