Trade Application

COVID-19 Updates

Our Shoppes are open! We’ve implemented new in-store shopping guidelines to support the well-being of our teams and customers. If you’re not ready to join us in-store, we are still offering Curbside Pickup, too! 

Our Procedures & Protocols

The following precautions will be taken at all our retail locations:

  • Increased sanitization throughout our stores — Our teams will remain vigilant in keeping our stores disinfected and will wash their hands frequently throughout the day, based on CDC recommendations. We have a sanitation station at entry of all locations.
  • Face Coverings — All employees are required to wear face coverings while interacting with any other person. Customers are also required to wear face coverings while inside our stores and during Curbside Pickup.
  • Social Distancing — We respectfully ask that our employees and customers remain at least 6 feet apart at all times.
  • Memos — We are offering memos to members of our Trade Program only at this time.
  • Returns and Refunds — We accept refunds at all locations. All refunds will be processed and refunded 3 days after arriving back in store.

If you have any questions or concerns, we’re here for you. Send us an email at shoppe@shoppeamberinteriors.com at any time. Thank you for working safely with us and for supporting us during these times. We love you!

Frequently Asked Questions
When will my order ship? We are currently shipping in-stock items within 5-7 business days (this does not apply to furniture, lighting or artwork).  Once the order has been processed, each customer will receive an email with tracking information. It's our biggest priority to keep our small team working safely to fulfill orders and we are continually grateful for your patience and support during this time!
How long does it take to process a return at this time? All returns are processed and refunded within 5-7 business days of arriving at our facility.
Will there be any changes to how I receive my furniture shipment? Our third-party freight company will be adhering to COVID-19 safety standards and offering “To Your Door” service. This means, your piece can be delivered to the main entrance, porch, garage or driveway. If you are unable to receive 'To the Door' delivery at this time, please email us at support@shoppeamberinteriors.comand we can help you out.
What is the current lead time for my furniture order? We are currently running a few weeks behind our standard lead times for a majority of our Made by Shoppe pieces, which are handmade in Los Angeles. As soon as we receive updates from our workrooms on production timelines, we will be reaching out to each customer with a more accurate estimated completion date. If you have a question about a specific piece, email us at shoppe@shoppeamberinteriors and we’ll help you out!