Trade Application
Shipping Information
All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles, California.
Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.
Please note shipping rates are calculated based on the original retail price/full order value. View full rates and policies here.
Customer Care
General Domestic Shipping:
We offer shipping for orders within the 48 contiguous states and Canada. Orders with in-stock inventory will be fulfilled within 2-3 business days (excluding holidays). Please note shipping rates are calculated based on the original retail price/full order value.
Domestic & Expedited shipping costs are calculated as follows:
| Order Total | Standard | Expedited (2-Day) |
| $0 to $10 | Free | $25.00 |
| $10 to $50 | $8.95 | $30.00 |
| $50 to $100 | $14.95 | $35.00 |
| $100 to $150 | $19.95 | $45.00 |
| $150 to $300 | $24.95 | $55.00 |
| $300+ | 10% of order | 15% of order |
Expedited Shipping:
We offer expedited shipping for domestic orders within the 48 contiguous states. By selecting expedited shipping at checkout, your in-stock orders will arrive within 2 days if placed by 11am PST, Monday through Friday (excluding holidays). If your order is placed after 11am PST, orders will ship the next day and you will receive your order within 3 days. Oversized or large furniture items are not eligible for expedited shipping. Shoppe will not be held responsible for carrier delays due to weather and/or other circumstances out of our control.
International Shipping:
International shipments are available to Canada only and are shown in US dollars. Item shipment eligibility is notated on the product page. Customers are responsible for all import taxes, duties, carrier fees and customs declarations. For furniture deliveries an appointment with a four-hour delivery window will be set with the customer, and signature will be required. Furniture delivery is available to the door only.
| Order Total | Standard |
| $0 to $10 | $19.95 |
| $10 to $50 | $29.95 |
| $50 to $100 | $39.95 |
| $100 to $150 | $49.95 |
| $150 to $300 | $69.95 |
| $300 to $500 | $89.95 |
| $500 to $750 | $99.95 |
| $750 to $1,000 | $139.95 |
| $1,000 to $1,500 | $169.95 |
| $1,500 to $2,000 | $229.95 |
| $2,000 to $3,000 | $269.95 |
| $3,000 to $4,000 | $329.95 |
| $4,000+ | 10% of order |
Missing, Stolen or Damaged Shipments:
On rare occasions, you may encounter transit damages to merchandise or defects in manufacturing. Please ensure that you inspect your items thoroughly upon delivery. All items being shipped to a receiving warehouse must be inspected upon receipt. Should your shipment incur any damages or defects, please contact our customer service team for assistance within 48 hours of delivery. Submissions after 48 hours are subject to review.
Artwork:
All unframed artwork will incur an additional shipping fee at a flat rate of $40 for shipments within the contiguous United States, excluding Martha's Vineyard. Artwork shipped to Canada and Martha's Vineyard will incur an additional flat rate shipping fee of $100.
Large Rugs:
All rugs $1,000 and over will ship for a flat rate of $100 per rug within the United States and $150 per rug to Canada and Martha’s Vineyard. For rugs under $1,000, please view the standard table rates for shipping cost.
Furniture Deliveries:
Please note the measurements of the furniture you intend to purchase as well as all entry, doorways, staircases, access points, etc. for delivery to ensure the item will not only fit in your space, but have enough clearance to reach the room its intended for. You may reference our furniture measuring guide for helpful points to measure to ensure a smooth delivery.
Furniture is not available to ship to Hawaii. Please call for a quote to ship to Hawaii. Additional shipping charges may occur when shipping furniture items to the following states: MT, WY, ND, SD, NE, MA, KS, FL, MI, ID. These charges are applied at checkout.
Once your order is ready to ship, you will be contacted to finalize a delivery window. Most deliveries occur Monday through Friday between 9-5pm. Rural areas may have reduced delivery windows due to limited routes and may take longer than usual.
It is the responsibility of the buyer to ensure items will fit inside entry points upon delivery of the item. Shoppe Amber Interiors will not be held responsible if the piece does not fit in the buyer’s home. If this situation occurs, customers are subject to a 20% restocking fee for the returned item pending approval from Shoppe, in addition to any return shipping costs. If a return is approved, furniture must be in its original packaging.
All items must be inspected upon delivery and provide a signature upon receipt. A bill of lading must be signed and serves as confirmation that the order has been inspected and approved. Any damage discovered must be noted on the bill of lading. All damages must be reported within 24 hours of delivery.
White Glove Delivery:
White glove delivery includes a two-man delivery team, in-home placement in the room of your choosing, and removal of any packaging. Most furniture and oversized items will be delivered to your room of choice. For ease of delivery, please ensure the space is prepped for placement of your order prior to delivery. Please note, our white glove delivery service does not include the removal of any existing furniture.
Please be sure to check your building's insurance requirements prior to placing your order. If we are unable to meet the full requirements upon delivery, furniture items will only be deliverable to the front doorstep. Shoppe makes every effort to offer white glove delivery in most instances; however, it is not a guarantee.
Ready to Ship Items:
Certain items including furniture, art, lighting, accessories, decor, and more may be available as a 'ready to ship' items. This means that items will be packaged for shipping within 2-4 weeks of your order date and leave our facility within that timeframe. The 2-4 week timeline for order preparation does not include transit time, which can take an additional 1-3 weeks. Lead times and ready to ship items are updated as frequently as possible to most accurately reflect the current availability of our products. Please note all lead times are subject to change and are estimates. Made to Order items and items that display a back order date are not considered 'ready to ship'.
Local delivery:
Local delivery is available within the Los Angeles area. This service is available in a 50 mile radius from 90048 incurring a flat rate of $200. To determine eligibility, simply select local delivery at checkout and enter your postal code.
Same Day Delivery:
In-Store Pickup:
In-store pickup is available for many of our items and is dependent upon stock availability. All items must be available at your selected store in order to check out with in store pickup. Product availability for each store location is displayed on individual product pages, where applicable.
