All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles, California.
Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.
Please note shipping rates are calculated based on the original retail price/full order value. View full rates and policies here.
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Customer Care – Returns
If you are not completely satisfied with your purchase, we accept returns on select items within 14 days of receipt. Items must be postmarked by the 14th day to be eligible for a refund. Please visit our Returns page to begin a return for your order.
All qualifying purchases are eligible for returns within our standard 14 day return window. All qualifying purchases from December, 1st, 2023 through December 24th, 2023 are eligible for an extended return policy until January 15th, 2023.
Please note all original shipping charges are non-refundable and return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. It is the responsibility of the buyer to ensure the item is adequately packaged for return. Shoppe Amber Interiors cannot accept responsibility for any packages lost, stolen or damaged in transit. If a package is successfully delivered but not retrieved or returned to sender, original shipping is non-refundable.
Once we receive your item we will process your return and a refund will be issued to either your original payment method or gift card. You will receive an email confirmation once your return has been accepted and your refund will be processed within 5-7 business days of receipt.
All items must be in new, unused condition with any tags still attached and packing intact. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer.
All custom orders, made to order items, flash sale items, furniture (excluding vintage), artwork, sale items, and chandeliers are final sale and cannot be returned.
In the instance a non-returnable or final sale item is approved for a return, a credit will be issued minus a 20% restocking fee. All credits are issued in the form of an electronic gift card.
Discount codes cannot be used on sale, gift boxes, as well as some lighting and furniture pieces. Discount codes cannot be combined with other discount code and they can only be used at time of checkout. Please note discount codes do not apply to shipping.
Gift cards can be purchased here. Gift cards are delivered by email and contain instructions to redeem them at checkout.
Please note, some of our products are vintage items. This makes them one of a kind and slightly imperfect, just how we like it! Our vintage items are thoroughly inspected and meet our high quality standards. Condition is already reflected in price.
Most of our items are dry clean only, unless otherwise stated on the product page. For our larger upholstered items, we recommend professional cleaner only.
For further information on any of the above please contact us.