Trade Application
Shipping Information
All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles, California.
Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.
Please note shipping rates are calculated based on the original retail price/full order value. View full rates and policies here.
FAQ Content – Curtain Rods
| What’s the projection of the rod? |
There is 3” clearance from the wall to the back of the rod. |
| What rod length should I order? |
We recommend using the measuring guide here to determine the best rod length for your window. |
| What materials are the rods made of? |
Everhem’s Drapery Hardware rod and rings are made of steel. |
| Are the rods adjustable or fixed-length? |
The rod is custom cut and fixed at the length you select when ordering. |
| What is the maximum length of the rod? |
Shoppe offers a maximum rod length of 150”. |
| What diameter options are available for the rods? |
Shoppe offers a ¾” rod diameter. |
| What weight can the rods support? |
The rods will support drapery panels that are made with a light to medium weight fabric and that are either unlined, privacy lined or blackout lined. |
| Are the brackets included with the rods? |
Yes! A center bracket will be included with rods from 78-150” to ensure proper support. |
| Can I use these rods for outdoor spaces? |
Rods are for interior application only. |
| How do I install? Can I do it myself? |
The rod is simple to install; we advise 2 people for installation. We have an easy to follow guide here to ensure a seamless installation. |
| What is the lead time? |
Rods will ship within 4 weeks of your order date. |
| Do you offer expedited shipping? |
At this time, we only offer standard shipping. |
| What is your return or exchange policy for custom hardware? |
This item is not eligible for returns. |
| Will these rods work with my existing curtains? |
Everhem’s Curved Return Drapery Hardware is Rod and Ring style hardware that is made for drapery panels that have pins affixed to them to install into the rod’s rings. |
| How do I clean and maintain the hardware? |
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