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FAQ – Shoppe Perks

What is Shoppe Perks?

Shoppe Perks is our new loyalty program that lets you earn points on purchases that you can redeem for rewards. It's free to join! For every dollar spent in-store or online, you'll earn points that can be redeemed towards purchases as well as other exclusive Shoppe perks. 

How do I join the rewards program?

It's simple, just create an account online in order to join our rewards program.

What if I already have an account?

Already have an account? You’re automatically in. Make sure you’re logged in for any online purchases to redeem your points, or mention that you're part of our rewards program in store!

What do I receive for being enrolled in the rewards program?

You'll earn points with every purchase made both online and in store. Receive 5 points for every dollar spent. That's 5% back to redeem towards Shoppe purchases. In addition to earning points, you'll receive exclusive previews to new collections, early access to sales, a birthday gift, and more.

How do I earn points?

You can earn points by simply making a purchase online and in store. Earn extra points for performing activities like creating an account, following us on Instagram, liking us on Facebook, signing up for our mailing list, sharing your birthday, or referring friends. Simply log in and click 'Rewards' in the left menu.

How do I redeem my points?

There are two ways to redeem points, online and in store. You may begin redeeming points towards purchases once you earn 3,000 points.

Online: Make sure you're logged into your account with your Shoppe Perks email to redeem your points at checkout. At checkout you'll see a slider to apply eligible points towards your purchase.

In store: Provide your Shoppe Perks email to an associate in store at checkout. We'll take care of the rest!

Can I redeem my points with other discounts?

Unfortunately you may not redeem your points in combination with other discount codes. You may, however, redeem points towards a purchase with a gift card.

What happens to my points if I make a return?

 If you return an item, your points will be automatically added back to your account.  

Do my points expire?

Yes, points are valid for a 12 month period. Don't worry, we'll let you know when and if your points are close to expiry.

How do I view my points?

Log in to your account, visit your Account page, and click 'Rewards' in the left menu to view your rewards and other ways to earn points.

When will points show up in my account?

Points will display in your account 30 days after the time of purchase.

When does the program go into effect?

All existing customers who have an account prior to 3/29/2021 will receive the account creation reward of 1,000 points. Purchases made on and after 4/1/2021 will be eligible to earn points. Points will not be applied to past purchases made prior to 4/1/2021.