Returns
If you are not completely satisfied with your purchase, we accept returns on select items within 14 days of receipt. Items must be postmarked by the 7th day to be eligible for a refund. Please visit our Returns page to begin a return for your order.
Please note all original shipping charges are non-refundable and return shipping costs are the responsibility of the buyer. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products. It is the responsibility of the buyer to ensure the item is adequately packaged for return. Shoppe Amber Interiors cannot accept responsibility for any packages lost, stolen or damaged in transit. Once we receive your item we will process your return and a refund will be issued to either your original payment method or gift card. You will receive an email confirmation once your return has been accepted and your refund will be processed within 5-7 business days of receipt.
All items must be in new, unused condition with any tags still attached and packing intact. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer.
Shipping
All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles, California.
Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.
Please note shipping rates are calculated based on the original retail price/full order value. View full rates and policies here.
Made to Order Agreement
This serves as a confirmation of your Made to Order item. Please review the following order agreement form as it serves as your final order confirmation. All made to order items are final sale once the order has been placed into production. Payment is made in full at the time the order is placed. If for any reason you wish to cancel, there is a 48-hour grace period between your order and the commencement of production. Once your order has been put into production, no order changes can be made. Once the 48-hour grace period has passed, the order is considered final sale. If you placed this order mistakenly or need to cancel within 48 hours of the time the order was placed, please contact shoppe@shoppeamberinteriors.com or call (888)-670-3689.
Please note that all lead times are approximate and are subject to change. Lead times are strictly quoted as production time only and do not include transit time. Please allow an additional 2-4 weeks for shipment. If multiple items are ordered together, the full order will ship once all items are completed.
Naturally, fabric varies from dye lot to dye lot, so understand (and appreciate) that an exact match cannot be guaranteed. Being that wood finishes are applied by hand, you can expect up to a 10% color variation within the finished product. We suggest ordering samples of our fabrics and finishes ahead of placing an order to confirm your selection.
Due to the handmade nature of these products, dimensions can vary +/- 2 inches. It is up to the buyer to ensure that the finished product will fit inside entry points upon delivery of the item. Shoppe Amber Interiors will not be held responsible if the piece does not fit into the buyer’s home. If this situation occurs, customers are subject to a 20% restocking fee for the returned item pending approval from Shoppe Amber Interiors, in addition to any return shipping costs.
We personally inspect every item to ensure that it meets our quality standards. Shoppe will not be held responsible for any damages after the item(s) have left our showroom/warehouse. It is the responsibility of the recipient to inspect all items before signing the bill of lading or allowing the driver to leave. Should any transit damage be discovered please contact us immediately and notate in thorough detail on the bill of lading. Should you discover any damage after the delivery has been accepted without notating on the bill of lading we will not be able to file a damage claim with the appropriate company. Shoppe will accept responsibility for defective or damaged products if it is determined to be a manufacturing issue.
Backordered Products
Please note if an item is backordered, estimated date of restock will display per item below your chosen selection. These dates are estimates and are subject to change. Estimated backorder dates do not reflect shipping and processing time; please allow an additional 2-4 weeks for your item to ship.
White Glove Information
This service includes items delivered to your home by appointment to your room of choice (including one flight of stairs). Items are unpacked, placed in the area you would like, and lightly assembled. Packaging debris is then removed from your home. Please note that international shipments will be delivered to the door only.
When your item is available for delivery, an agent will contact you to schedule an appointment with a four hour delivery window. Most carriers schedule deliveries Monday through Friday between the hours of 9-5. Rural deliveries may have limited routes and delivery times may take longer than usual.
To prepare for your delivery, you will need to be present for the delivery window and provide a signature at the time of delivery.
Please ensure there is a clear pathway to enter your home so that the delivery team can carefully move the furniture to the room of your choice. Our delivery team is not able to move any existing furniture in your home.
Threshold Delivery
This service includes items delivered to your door. Items are fully boxed and placed in a secure and dry area of the recipient’s property such as the front door, porch, or garage. No signature is required.
Rural deliveries may have limited routes and delivery times may take longer than usual.
To prepare for your delivery, please monitor your tracking information in your shipment email.
Trade Application
Shipping Information
All Domestic US shipping is by UPS or USPS. All orders are shipped from Los Angeles, California.
Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.
Please note shipping rates are calculated based on the original retail price/full order value. View full rates and policies here.
Care Details
Please note that with premium materials, it is best to entrust care to professionals. For the highest standard of care, we strongly recommend dry cleaning to provide the most superior results.
S | Fabrics may be dry cleaned (avoid Triclorethylen) or spot-cleaned using a mild, water-free solvent. Pretest a small, inconspicuous area of fabric before proceeding to ensure satisfaction. Blot immediately to remove spills, addressing spots and stains from the outside to the middle of the affected area. For best results, clean the entire panel of fabric from seam to seam. |
SW | Fabrics may be cleaned with either water or solvent-based products, such as upholstery shampoo or the foam from a mild detergent. Pretest a small inconspicuous area of fabric before proceeding to ensure satisfaction. Blot immediately to remove spills, addressing spots and stains from the outside to the middle of the affected area. For best results, clean the entire panel of fabric from seam to seam. |
W | Fabrics may be cleaned with water-based cleaning agents only. Do not use solvents. Spot clean using only the foam from a mild water-based shampoo, detergent, or foam upholstery cleaner. Pretest a small inconspicuous area of fabric before proceeding to ensure satisfaction. Blot immediately to remove spills, addressing spots and stains from the outside to the middle of the affected area. For best results, clean the entire panel of fabric from seam to seam. |
Dry Clean Only | Fabrics may be dry cleaned (avoid Triclorethylen) when necessary. Vacuum or lighly brush regularly to remove dust and debris. |
Wood | Dust or wipe with a clean, dry cloth. Wipe spills quickly and gently with a soft, damp cloth, and then wipe excess moisture with a dry cloth to precent stains. We recommend always using a coaster or trivet to limit exposure to heat, moisture, and acidic compounds. Avoid use of harsh cleaners or abrasive cleaning materials. |
Ships to:
- United States
Lead time:
Please note this item is made to order in 6-8 weeks. Please allow an additional 2-4 weeks for shipping.
Description |
A collaboration between Amber Lewis and window experts Everhem, the custom-sized Triple Pinch Pleat Drapery & Hardware combines classic lines with thoughtfully designed textures and patterns. This curated collection reflects Amber’s distinct aesthetic, enhanced by Everhem’s precision craftsmanship. Each curtain is designed to bring warmth and elegant movement to any room, pairing made-to-measure expertise with heirloom-worthy design to elevate every room in your home. Designed by Amber Lewis x Everhem, the Triple Pinch Pleat Drapery is an exclusive design only available at Shoppe. |
Details |
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Lead Time |
This custom item is made to order in 6-8 weeks. All lead times are estimated and subject to change. Please account for an additional 5-7 business days for shipping. |
Care Instructions |
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Shipping & Returns |
This item is final sale and cannot be returned, exchanged, or modified. No cancellations are permitted once the order is placed. Please review our Shipping & Returns page for important information. For any questions regarding shipping, please contact shoppe@shoppeamberinteriors.com. |
FAQ's
How do I measure for my custom window treatments? |
We have made measuring easy for you! Please follow along with our step by step guide in the product builder. A pdf version of the measuring guides can also be found here. |
Can I install these window treatments myself? |
Yes, step-by-step installation guides are included, and we recommend a trusted handyman if you’d like extra help. |
Which type of window treatment should I choose for my space? |
Drapery is perfect for doors, floor-to-ceiling windows, or multiple windows in a row when you want soft movement and a sense of height. Roman Shades are ideal for windows higher on the wall, or single doors (outside mounted directly onto the door frame). Choose inside mount for a crisp, built-in look or outside mount for shallow windows, adding visual height, or to hide light gaps. Café Curtains are a casual, charming option for kitchens, baths, or laundry rooms — anywhere you want light to filter in while maintaining privacy on the lower portion of the window. |
Which type of linings are offered? |
Unlined – The selected fabric has no lining on the back, so you see the material itself from outside. It fully covers the window but allows light to pass through. Privacy – A lightweight pale ivory lining is sewn to the back, diffusing sunlight and adding coverage while still letting light filter in. Blackout – An opaque, pale ivory lining is sewn to the back, blocking light for a room-darkening effect. |
Does the drapery come with memory or shape training? |
Yes, all our drapery comes with shape training and ready to be installed up right out of the box. |
Which types of pleats are offered? |
We offer two pleat styles: |
What is the difference between Flat and Relaxed Roman Shades? |
Flat Roman Shades are straight across the bottom with no pleats; clean and timeless. |
What does Mount Position mean for Roman Shades? |
Inside Mount – Mounted inside the window casing for a clean, seamless look. Everhem takes a ¼” deduction from your input width to ensure a perfect fit. |
Which types of Roman Shade operation do you offer? |
Shade operation refers to how the shade falls from the headrail, whether a valance is included, and where the chain loop is positioned: Shade Operation Back – The chain sits behind the shade and is hidden when closed. There is no valance with these shades and the shade falls from the headrail in a waterfall style. |
Will the fabric color look exactly like it does online? |
Colors can appear differently depending on the lighting in your home. Ordering swatches is the best way to see the true tone before purchasing. |
How do I clean or care for my window treatments? |
Light vacuuming or gentle steaming keeps them looking fresh. For deeper cleaning, we recommend using a professional window treatment cleaner. |
How long will it take to receive my Amber Lewis x Everhem order? |
All Amber Lewis x Everhem Collection items are made to order. Please allow 6–8 weeks for your order to ship. Once shipped, please allow about one additional week for delivery. Because each item is made to order, we are not able to offer expedited production or shipping — it’s the only way to ensure the craftsmanship and quality this collection is known for. |
How much does shipping cost for Amber Lewis x Everhem items? |
Please review our Shipping & Returns page for more information. For questions regarding shipping, contact shoppe@shoppeamberinteriors.com. |
Do you ship internationally? |
The Amber Lewis x Everhem Collection ships within the U.S. only. |
Can I return or exchange my Amber Lewis x Everhem order? |
All Amber Lewis x Everhem orders are final sale and cannot be returned, exchanged, or modified. No cancellations are permitted once the order is placed. |
Can I change or cancel my custom order once placed? |
All Amber Lewis x Everhem Collection items are custom made-to-order. Because of the nature of these items we are not able to make any changes to the order once it has been placed. Please review all of your selections carefully before placing your order. No cancellations are permitted once the order is placed. |
Do you offer Amber Lewis x Everhem samples? |
Yes. You can request or order samples here. |